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Is there a mailing list I can get on so I will know when you have new products or up coming sales?
Are there animal byproducts in your soaps?
Are Leila Jane's soaps "all Natural"?
How will you ship my order? How long will it take?
The last time I ordered I got six bars of soap. This time I ordered seven. Why is the shipping so much more this time?
Do orders with "custom made" items in them take longer to process and ship to me?


Is there a mailing list I can get on so I will know when you have new products or up coming sales?
Of course. To sign up just send an e-mail to [email protected] with "mailing list" in the subject and I will send you e-mails whenever we have anything new come out our sale items.

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Are there animal byproducts in your soaps?
No there are not. All the oils used in my soap are botanical in origin.

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Are Leila Jane's soaps "all Natural"?
They are not. Truthfully no cold-processed soap is. Sodium Hydroxide is a main ingredient in all cold-processed soaps. It is not found in nature. I do use all natural botanical oils in creating my soaps. Generally the fragrances are created in a lab. This allows for a much wider range of fragrances than only using natural essential oils for fragrance. It also helps keep the cost low.

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How will you ship my order? How long will it take?
All orders are shipped priority mail through the United States Postal Service. It will generally take about three to four days for you to receive your order.

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The last time I ordered I got six bars of soap. This time I ordered seven. Why is the shipping so much more this time?
I use Priority Flat Rate shipping to help keep your costs low. I can fit up to six bars of soap in the smallest envelope or box the USPS offers. Any more than that I have to use a medium size box at minimum.

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Do orders with "custom made" items in them take longer to process and ship to me?
Absolutely. Custom made means just that. We don't make it until you order it. Gift baskets and crochet items take a couple of days longer to get in the mail than an order that is not custom made.

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Last Updated: 14 Jul 2010 19:20:34 PDT home  |  about  |  terms  |  contact
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